airtel broadband is doing it again. It is switching customers to newer plans automatically without giving them the option to retain their older plans.
so this @airtel_presence is playing the local gunda by changing my BB plan frm Rs.649 to Rs.749 as per their wish n they say I cant opt out!
— Shalini (@Itoocanfly) December 26, 2011
The company claims that newer plans are better in nature. But they are also more expensive.
Most of the updated plans cost around 100 bucks extra. Small change for the company but not everyone is happy.
Fair usage policy of course remains the biggest problem with airtel broadband packages. It is as low as 3GB on some plans. The maximum they offer is 150GB on their higher end packages.